Terms of Service

Last updated: October 16, 2026

Welcome to ColorWrap!

These Terms of Service govern your access to and use of our website, products, and services. By visiting our store or purchasing from ColorWrap, you agree to these terms.

Please read them carefully before placing an order.

1. General Conditions

ColorWrap is an online store specializing in creative coloring blankets designed to bring families together through fun, creativity, and shared experiences.

By using our website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.

We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, unauthorized transactions, or product unavailability, subject to applicable laws.

2. Products and Descriptions

We make every effort to display our products, colors, designs, and descriptions as accurately as possible.

However, slight differences may occur due to screen settings, lighting, or manufacturing variations.

ColorWrap blankets are designed to be colored using suitable markers. Customers are responsible for following the product's usage and care instructions.

Children should use the product under appropriate adult supervision.

We reserve the right to modify product descriptions, prices, or availability without prior notice. Such changes will not affect orders already accepted, except where permitted by law.

3. Prices and Payments

All prices are displayed in the currency indicated at checkout.

Payment must be completed using one of the accepted payment methods before an order can be processed.

We reserve the right to correct pricing or product information errors. If an error affects an order, we will contact the customer and provide an appropriate resolution in accordance with applicable law.

Additional taxes, shipping fees, or other applicable charges will be disclosed before the purchase is completed.

4. Orders and Confirmation

After placing an order, customers will receive an order confirmation at the email address provided during checkout.

Order confirmation does not guarantee acceptance if payment verification, stock availability, or other legitimate issues prevent fulfillment.

Customers are responsible for providing accurate shipping and contact information.

If you notice an error in your order, please contact us as soon as possible at ColorWrap1@use.startmail.com.

5. Shipping and Delivery

ColorWrap processes and ships orders according to the estimated preparation and delivery times displayed on our website or during checkout.

Delivery times may vary depending on the destination, shipping carrier, customs procedures, and unforeseen circumstances.

If an order experiences a significant delay, customers may contact our support team for assistance.

Nothing in this section limits any mandatory legal rights relating to delivery deadlines, delayed orders, or undelivered goods.

6. Returns and Refunds

ColorWrap offers eligible voluntary returns within 14 days of receiving an order.

To qualify for a voluntary change-of-mind return, products must be unused, uncolored, undamaged, and in their original condition.

Important: Once a ColorWrap blanket has been colored, washed, used, or permanently altered, it cannot be returned or refunded under our voluntary change-of-mind return policy.

Simply opening the packaging does not automatically exclude a product from statutory withdrawal rights.

Where applicable law grants a right of withdrawal, customers retain that right. Any diminished value resulting from handling beyond what is necessary to inspect the product may be deducted from the refund as permitted by law.

Defective, damaged, or incorrectly supplied products remain covered by applicable statutory consumer protections.

For complete information, please refer to our Return and Refund Policy.

7. Product Use and Customer Responsibility

ColorWrap products are intended for creative and recreational use.

Customers agree to use our products responsibly and follow the provided instructions.

ColorWrap is not responsible for damage caused by misuse, unsuitable markers, improper washing, or failure to follow care instructions, except where responsibility cannot legally be excluded.

Customers should protect surrounding furniture, clothing, and other surfaces when coloring.

8. Intellectual Property

All content on the ColorWrap website, including logos, product photographs, illustrations, graphics, descriptions, and designs, is owned by ColorWrap or used with appropriate authorization.

Unauthorized reproduction, redistribution, or commercial use of our content is prohibited without prior written permission.

9. Website Accuracy and Availability

We strive to ensure that our website operates properly and provides accurate information.

However, temporary interruptions, technical errors, or inaccuracies may occasionally occur.

We reserve the right to update, correct, or remove website content when necessary.

10. Prohibited Uses

Customers must not use our website for fraudulent, illegal, abusive, or unauthorized activities.

This includes attempting to interfere with website security, submitting false payment information, distributing malicious software, or infringing intellectual property rights.

We may restrict access when necessary to protect our customers, website, or business, in accordance with applicable law.

11. Third-Party Services

Our store may use third-party providers for payment processing, shipping, website hosting, and other operational functions.

These providers may operate under their own terms and privacy policies.

ColorWrap remains responsible for its legal obligations as the seller, including obligations that cannot be transferred or excluded by these Terms.

12. Limitation of Liability

To the fullest extent permitted by applicable law, ColorWrap shall not be liable for indirect or consequential losses arising from improper product use or unauthorized access to our website.

Nothing in these Terms excludes or limits liability for defective products, fraud, negligence, or any other responsibility that cannot legally be excluded.

13. Privacy and Personal Information

Customer information is processed in accordance with our Privacy Policy and applicable data protection laws.

We use personal information where necessary to process orders, deliver products, provide customer support, and operate our services.

For further information, please refer to our Privacy Policy.

14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Updates will be published on this page with a revised effective date.

Changes will not retroactively remove mandatory consumer rights or alter completed purchase agreements where prohibited by law.

15. Governing Law and Consumer Rights

These Terms are governed by the laws applicable to the seller's business, without prejudice to mandatory consumer protections applicable in the customer's country of residence.

Nothing in these Terms limits statutory warranty rights, withdrawal rights, or other mandatory protections under applicable consumer law.

16. Contact Information

For questions regarding these Terms of Service, purchases, or customer support, please contact:

Store Name: ColorWrap

Customer Support Email: ColorWrap1@use.startmail.com

Thank you for choosing ColorWrap. We are delighted to help families create colorful memories together.